Cancelling Your Contract under the Distance Selling Regulations

If you change your mind for any reason at all within 7 days of collection or delivery, you must inform us in writing and we will refund the cost of the item within 30 days. The 7 day "cooling off" period begins after the day on which you collected or your order was delivered. It will be your responsibility to deliver or pay the delivery charges back to our registered address.

Your obligations under the Distance Selling Regulations are to retain the products during the 7 day "cooling off" period and take reasonable care of them.

Your right to return purchases does not apply to custom-made or personalised items. The 7 day "cooling off" period does not apply to software, games and licenses which have been delivered electronically or the seal has been removed.

We ask you to return the goods with the original packaging and all its accessories.

Any gifts supplied with qualifying products/orders must be returned if the products/orders they were purchased with are returned.